SMS Terms & Conditions

Massage Heaven and Bodywork
Effective Date: August 13, 2025

These SMS Terms & Conditions govern your use of our text messaging service. By opting in, you agree to receive SMS messages from Massage Heaven and Bodywork related to appointment reminders, confirmations, service updates, and customer care.


1. Message Content

By subscribing to our messaging service, you may receive:

  • Appointment reminders and confirmations

  • Schedule updates or cancellations

  • Customer service communications

  • Service follow-up messages

  • Limited-time promotional offers (if you explicitly opt in)


2. Message Frequency

Message frequency will vary depending on your appointments and interaction with our services.
Typically, you will receive:

  • 1–2 messages per appointment

  • Occasional customer support replies (if you request assistance)


3. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan. Massage Heaven and Bodywork is not responsible for any charges incurred by your mobile provider.


4. Opt-In Process

You may opt in to receive messages by:

  • Providing your mobile number via our booking form and checking the SMS consent box.

  • Confirming your subscription if prompted with a double opt-in text message (e.g., “Reply YES to confirm.”)


5. Opt-Out Instructions

To stop receiving SMS messages at any time, reply with any of the following commands:

  • STOP

  • END

  • QUIT

  • CANCEL

  • UNSUBSCRIBE

You will receive a final confirmation message confirming that you have been unsubscribed and will no longer receive messages unless you opt in again.


6. Help Instructions

If you need assistance, reply with:

  • HELP

Or contact us directly:


7. Privacy & Data Use

 

  • We do not sell, rent, or share your mobile number with third parties for marketing purposes.

  • Messaging data may be shared with subcontractors or service providers solely to support the delivery of messages.

  • See our Privacy Policy for more information.